This Privacy Policy helps you understand what personal data that we may collect, why we collect it, what we do with it and the choices you have, including how to access and update information. Our Policy applies to you if you use our services in office, over the phone, online, through our mobile applications. We may modified the policy changes from time to times, so please read it carefully each time your use our services or visit our website.
We collect personal information about you when you visit us in person, ship us your device or visit our website. Personal details such as your name, address, date of birth, email address, phone number and other contact information as well as device details and repair service.
Transaction information, such as the products or services you purchased, its price, your method of payment and your payment details when our products or services are purchased.
Internet Protocol (IP) Address, browser type and version, time zone and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Information about how you use our website for products and services.
We collect passcode / passwords of devices from our customers so that we can fully test the functionally of the device before and after each repair. The passcode is not used for any other purpose and no personal data is accessed as part of the repair testing. We may use the password / passcode to check the data in case of data recovery services. The passcode is automatically deleted after each repair.
We process your information to provide, improve, and administer our services, communicate with you, to arrange payment for our services, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
Technical data that is automatically collected may be used by us to analyse how the website is being found and used, and to evaluate the effectiveness of our marketing campaigns. It is not used by us to build a personal profile.
We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
Information about how you use our website for products and services.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible
We have implemented appropriate and reasonable technical and organisational security measures to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access the services within a secure environment.
If we hold records of your personal data and we become aware of a data breach, we will endeavour to inform you of this within 72 hours.
In the European Economic Area (EEA) and the United Kingdom (UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by using the contact details provided below to contact us. We will consider and act upon any request in accordance with applicable data protection laws..
If you are located in the UK and you believe we are unlawfully processing your personal information, you also have the right to complain to the Information Commissioner's Office. You can find their contact details here: https://ico.org.uk/make-a-complaint/.
We may share your data with third-party vendors, service providers, contractors, or agents ('third parties') who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. They commit to protect the data they hold on our behalf. The categories of third parties we may share personal information with are as follows:
Payment Processors.
Data Analytics Services
We do not sell your data to third parties or allow third parties to contact you without your permission.
We may also need to share your personal information in the following situations: Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Cookies are text files containing small amounts of information that are downloaded to your personal computer, mobile or other devices when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. We use cookies to improve the service that we provide to you. For example, we use cookies: to personalise your visit and to enable you to use some of the features of the site. to improve the way in which the site works by allowing us to understand how you use the site. These cookies collect mostly anonymous data that is aggregated across all visitors to the site.
To deliver relevant online advertising to you. From time to time we may advertise our services on other organisations’ websites. The cookies that we use to do this can collect information about your online behaviour including your IP address, which website you arrived at our site from and information about your purchase history or the content of your shopping basket. You may then see adverts from us on other organisations’ websites. These cookies are placed on our site by advertising networks with our permission. to measure the effectiveness of the emails we send you and our online advertising. For example, we use cookies to tell us if you have opened emails that we have sent you or if you have seen a specific advert. You can use your browser settings to manage cookies. The ‘help’ menu of most browsers will tell you how to adjust your cookie preferences. However, if you decide to disable cookies used on Timpson you may find that the site does not operate as intended. YOUR RIGHTS.
Geeksnerds Ltd was established in 2007 and has been in repair business for 17 years. We have helped individual as well as business clients for 17 years.
Geeksnerds